Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the 1RFitness platform operated by V P Ecom Private Limited. By creating an account, making a purchase, or using our Services, you confirm that you are at least 18 years of age, have read and understood these Terms and our Privacy Policy, and have the legal capacity to enter into a binding agreement.

• Live Coaching: Real-time fitness sessions via Zoom with certified trainers
• AI Nutrition: Personalised diet plans generated by AI based on your health profile
• Workout Tracking: Tools to log, monitor, and analyse your fitness progress
• Marketplace: An online store for fitness products, supplements, and wellness merchandise
• Health Assessments: Tools to help evaluate fitness levels (not medical diagnoses)
• Community Features: Content, blog posts, and educational resources

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice.

• You must provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• Notify us immediately of any unauthorised access at 1rfitnessbyrani@gmail.com.
• One person may hold only one account. Multiple accounts to abuse promotions are prohibited.
• Account sharing with non-registered individuals is not permitted.
• You are responsible for all activities that occur under your account.

• Subscription fees are billed in advance on a monthly or annual basis as selected at checkout.
• All prices are in Indian Rupees (INR) and include applicable GST unless stated otherwise.
• Auto-renewal is enabled by default. Disable it from Account Settings before the renewal date.
• Failure to pay may result in suspension of Services.
• We reserve the right to change pricing with 30 days' notice. Price changes apply from the next billing cycle.
• Promotional pricing is for the stated term only; subsequent renewals revert to standard pricing.

All payments are processed securely by Razorpay. We do not store credit/debit card information. Refunds are subject to our Refund & Cancellation Policy.

• Always consult a qualified physician before starting any new fitness or dietary programme, especially if you have existing medical conditions.
• AI-generated diet plans are based on general nutritional guidelines and are not medical prescriptions.
• Trainers on our platform are fitness professionals, not licensed medical practitioners.
• You participate in fitness activities entirely at your own risk.
• If you experience discomfort, pain, or health concerns, stop exercising immediately and seek medical attention.

• The marketplace connects buyers with independent vendors. 1RFitness is not the seller of third-party products unless explicitly stated.
• Product descriptions and images are provided by vendors. 1RFitness is not responsible for inaccuracies in vendor-supplied content.
• By placing an order, you enter into a contract with the relevant vendor for that product.
• Delivery timelines are estimated and may vary by location and vendor processing time.
• All marketplace transactions are subject to our Refund & Return Policy.

• Vendors must apply and be approved before listing products. We may revoke vendor status at our discretion.
• Vendors are responsible for accurate product listings, inventory, and order fulfilment.
• Prohibited products include: illegal items, counterfeit goods, products making unverified medical claims, and items violating FSSAI/BIS standards.
• A platform commission (as agreed during onboarding) is deducted from each sale before payout.
• 1RFitness may hold payouts pending resolution of customer disputes.
• Excessive cancellations, poor reviews, or policy violations may result in suspension or permanent ban.

• Impersonating another user, trainer, or 1RFitness staff member
• Using the platform for illegal, fraudulent, or harmful activities
• Attempting to hack, reverse-engineer, or disrupt our systems
• Scraping or using automated tools to extract data without permission
• Sharing, reselling, or distributing your account credentials or downloaded content
• Posting defamatory, obscene, or harassing content
• Attempting to circumvent payment systems or use fraudulent payment methods
• Creating fake reviews, ratings, or testimonials

All content on the 1RFitness platform — software, design, text, logos, graphics, videos, workout plans, and AI-generated diet plans — is the property of V P Ecom Private Limited or its licensors and is protected by Indian and international intellectual property laws.

• You may use platform content for personal, non-commercial purposes only.
• You may not reproduce, republish, sell, or distribute any platform content without written permission.
• AI-generated diet plans are licensed for your personal use — you may not resell or redistribute them.

All live Zoom sessions conducted through the 1RFitness platform — including live workouts, coaching calls, and any interactive sessions — may be recorded, broadcast, streamed, and promoted on any platform or medium, including but not limited to YouTube, Instagram, Facebook, and WhatsApp, at the sole discretion of 1RFitness, V P Ecom Pvt. Ltd.

All such recordings, session replays, screenshots, and any visual or audio content captured during these sessions are and shall remain the exclusive intellectual property and asset of 1RFitness, V P Ecom Private Limited.

• By registering on this platform and participating in any live or recorded session, you explicitly consent to being recorded in audio and/or video format.
• Recordings may be used for promotional, educational, or marketing purposes on any platform worldwide.
• No compensation shall be payable to you for the use of such content.
• You must not independently record, download, screen-capture, or redistribute any session content.
• This consent applies retroactively to all sessions attended before this date, all current sessions, and all future sessions conducted on the platform.
• If you do not agree to these terms, you must discontinue use of the platform immediately and contact support.

• 1RFitness provides the platform "as is" with no warranties regarding uninterrupted, error-free operation.
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
• Our total liability for any claim shall not exceed the amount paid by you in the 3 months preceding the event.
• We are not liable for actions or products of third-party vendors on the marketplace.
• We are not responsible for service interruptions due to force majeure events.

• You may delete your account at any time from Account Settings or by emailing support.
• We may suspend or terminate your account immediately for violations of these Terms or fraudulent activity.
• Upon termination, your access and all associated data will be disabled. Data deletion follows our Privacy Policy retention schedule.
• Provisions related to intellectual property, health disclaimers, liability, and governing law survive termination.

These Terms shall be governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in India. Before legal proceedings, both parties agree to attempt resolution through good-faith negotiation. If unresolved within 30 days, disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.